Return & Refund Policy

At Vallori, customer satisfaction is important to us. If your order arrives damaged, defective, incorrect, or significantly different from the product description, please contact us within 14 days of delivery. We will review your claim and, where appropriate, offer a replacement or a full refund.

To help us process your request quickly, please include your order number along with clear photos showing the issue.

Please note that we do not accept returns, exchanges, or cancellations for products that match the product description, images, selected size, and specifications shown at the time of purchase.

As each Vallori product is individually made to order, we are unable to accept returns or provide refunds for reasons such as:

• Change of mind
• Ordering the wrong size
• Personal preference
• No longer wanting the item

We encourage customers to review all product information, sizing guides, and order details carefully before completing their purchase.

For any questions regarding your order, please contact us at:

Email: vallori.store@hotmail.com